Shipping Policy

At Botowe, we are dedicated to delivering beautiful home decor pieces safely to your door. Our team in Grand Junction, CO, works hard to ensure your order is processed and shipped with care.

1. Order Processing Time

  • All orders are processed within 2 – 3 business days.

  • Our warehouse operates Monday through Saturday (8 am – 5 pm).

  • Orders placed on Sundays or holidays will be processed the following business day.

2. Shipping Rates

We offer straightforward shipping rates based on your order total:

Order Value Shipping Cost
Orders under $299 $6.99 Flat Rate
Orders $299 and over FREE Standard Shipping

3. Estimated Delivery Times

Once your order has been processed and picked up by the carrier, the estimated transit time is:

  • Standard Delivery: 7 – 10 business days.

  • Rural & Remote Areas: Please allow additional time (an extra 2-4 business days) for deliveries to rural addresses or locations far from major logistics hubs.

Please Note: While we do our best to meet these estimates, actual delivery times may vary due to carrier volume, weather conditions, or seasonal delays.

4. Shipping Locations

We currently ship to addresses within the Contiguous United States. We do not ship to P.O. Boxes, APO/FPO addresses, or international locations at this time.

5. Order Tracking

You will receive a confirmation email with a tracking number as soon as your order ships. Please allow up to 48 hours for the tracking status to update in the carrier’s system.

6. Lost or Damaged Packages

  • Damaged: Home decor items can be fragile. If your item arrives damaged, please contact us within 48 hours of delivery with photos of the item and the box.

  • Lost: If your tracking says “Delivered” but you can’t find it, please check around your property and with neighbors. If it is still missing, contact us at [email protected].